Leah Mahoney, FLMI, PCS, NCCM

Executive Vice President, Operations

Leah Mahoney, Executive Vice President, Operations and member of the Executive Leadership Team at Diversified Brokerage Services (DBS), is a customer service driven professional with nearly 25 years of experience building relationships with clients, advisors, and industry leadership.

An innovative and charismatic leader, Leah brings an extensive range of knowledge in life insurance new business, making her exceptionally well suited for the position. With more than 25 years of effective leadership experience, she has proven skill at resolving complex business and process challenges, and she has worked extensively building teams and fine-tuning the service experience her team members ultimately provide customers. Her drive and enthusiasm for improving processes and finding solutions is a true asset to DBS.

Prior to joining DBS, Leah served as Director of New Business for the Individual Life and Annuity Division at Securian Financial. There, she provided strategic leadership to over 100 associates within new business processing, operation support, and training departments. She worked closely with numerous groups, setting divisional plans, accelerating key objectives, and maximizing resources to achieve sales and service goals.

Before moving into her Director role, Leah served as Manager of the Individual Life Insurance Customer Contact Center at Securian, a position that gave her an opportunity to study and truly understand the overall customer experience. She worked to ensure that her teams maintained prompt, accurate and cost effective service, and successfully achieved results that supported the organization’s goals. Early in her career Leah worked in a variety of roles within the Retirement Division with clients, giving her first-hand knowledge into the advisor experience. This enabled her to become empathetic about the distribution experience, something is an advantage to her role at DBS.

Leah enjoys cooking, canning, and gardening, along with spending time with her husband and two children. A history major, Leah is a true history buff, something that comes in handy with her love of traveling with friends and family.