February - Kevin Singh
Kevin joined the DBS Team in June of 2018 and has been key member of the Support & Services Team. He completes an incredible volume of work, all while assisting and educating our customers both internally and externally. He often even reaches out to his lead and manager to see if there is anything that he can do to help them with their day.
Kevin comes in to work each day ready to serve and, here is something that one of his co-workers who nominated him said:
“Kevin is reliable and is always here ready to work each morning. He is happy to help agents through the application submission process whether it is through an IGO Queue call, or with a paper application. He has also become a go-to person for other members of the team who have questions. He makes everyone on the team laugh and helps everyone feel at ease during stressful times. It has been a joy having him on the team & he definitely deserves recognition for all of his hard work!”
Kevin lives with his family in Brooklyn Center. He enjoys pulling light-hearted pranks on fellow co-workers, keeping the laughter going through his super strength of sarcasm, golfing, and fun weekends with friends in Wisconsin.
Kevin was chosen from a total of 4 employee nominations. This is his 1st EOTM WIN! We are blessed to have him be a part of our team! Congratulations, Kevin!
January - Melanie Kuha
Melanie joined DBS in November of 1997 and has been influential member of the DBS Team throughout her career here. She anticipates the needs of others, educates with grace and patience, and provides outstanding service to all our customers. Oftentimes working with our carrier partner’s Inforce teams is not always the easiest, but Melanie has a vast knowledge, created excellent contacts, and she shares that expertise with her team to best support our customers.
Melanie comes in each day ready to help and here is something one of her fellow co-workers who nominated her said,
“Melanie is amazing. She deserves to be nominated and win because she does so much for our company! She is a hard worker and always goes above and beyond. I have been sick this week, and didn’t come in on Tuesday. She texted me on Wednesday just to see how I was feeling. I came to work Wednesday and Mel helped me out a lot and made sure I had time to catch up on my work. I was still feeling poorly, so when I left early Wednesday, Mel assured me she would take care of everything. And that’s basically Mel in a nutshell. You know you can depend on her. She covers the front desk, helps with policies, makes sure her conversions are taken care of, helps the agents, AND helps me daily. I don’t know what I would do without her.
I feel like she has all the answers, or if she doesn’t know (which is rare), she helps me to find the answers. I feel like I have the best partner and coworker who teaches me so much about this business.”
Melanie lives in Ham Lake and makes the long commute to join us each day (even with this crazy snow). She enjoys gardening, cooking, spending time with friends, her dog Pumpkin, and her daughters: Nicole, Michelle, and Christina. You can see some of her “green thumb” skills as you enter the DBS building with the gorgeous flower planters (when they are not cover in snow).
Melanie was chosen from a total of 8 employee nominations. This is her 1st EOTM WIN! We are truly blessed to have her be a part of our TEAM! Congratulations, Melanie!